Anyone ever bought a horn from Mack Brass and returned it just because you didn't like the way it played? Was the horn otherwise in fine condition? Do they really stand behind their 7 day trial period? Try a horn and if you don't like it for any reason return it for a full refund including shipping!?

Cheers,

Robert

I think you should just call Tom and talk to him. He's exceedingly honest, straightforward, and very customer-focused. But if what you're really looking for is a kind of "trial", if you don't know quite what you're looking for, etc, that's not what he's offering. In that case it would be better to find someone with a Mack Brass euph near you who would let you try it. However, talking with him directly would definitely be the best approach.

[quote="ghmerrill"]I think you should just call Tom and talk to him. He's exceedingly honest, straightforward, and very customer-focused. But if what you're really looking for is a kind of "trial", if you don't know quite what you're looking for, etc, that's not what he's offering. In that case it would be better to find someone with a Mack Brass euph near you who would let you try it. However, talking with him directly would definitely be the best approach.[/quote]

Well, based on what you've said about your experience with Chinese horns, it sounds like these guys are a hard deal to beat. I mean, for the price their asking, you could spend another $1000 on repairs or upgrades down the road and it would still be a killer deal.

I think I will call them on Monday just to get some feedback.