Buying used horns internationaly

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JCBone
Posts: 373
Joined: Jul 29, 2020

by JCBone » (edited 2021-08-24 1:33 p.m.)

I need a new horn and as someone who lives in a small country with limited options, I was forced to turn to facebook marketplace. I found something I liked and decided to purchase it. What I thought would be a relatively simple transaction turned out to be a huge research project on all the little details and how to avoid all the nasty tricks ups paypal, and customs try to employ in order to get the most money out of you. It's been a bit of a headache but what can you do.
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SwissTbone
Posts: 1138
Joined: Mar 23, 2018

by SwissTbone »

Well you can't do a lot... here's how I do it. And it works 99% of the time:

First and foremost: make sure the horn is packed well. I go the extra mile when packing a trombone up. But I also make sure, a seller knows how to pack up a trombone well. I have stepped back from buying trombones when I felt a seller wouldn't do this right. There are some very good posts here on that subject.

Make sure a box doesn't get longer than 100cm. Some European countries will charge you quite a lot if you exceed that limit.

I prefer shipping and getting trombones without cases. Keeps weight down and is actually safer than with a case.

When I buy from the US I always ask to ship with usps. They seem to work with most other countries postal services wich again keeps costs down.

When I ship, I use swiss post for the same reason.

Always attach a proforma invoice to your shipping. Makes import and export faster and cheaper as customs accept it as a proof of value without asking questions. No questions = fast and less fees.

I always try to avoid PayPal. It's just stupid expensive.

Anything else you had problems with?
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hyperbolica
Posts: 3990
Joined: Mar 23, 2018

by hyperbolica »

I did a successful multi-horn swap with a person in France (I'm in US). It worked well, so it can and does work. I've sent and bought several horns and other items internationally, and aside from delays, never had a serious problem. I'd add a couple of things. I suppose it's different getting stuff out of the US as opposed to getting stuff in, but here are some ideas I try to follow:

- make sure you at least kind of know the person you're transacting with. They've got to have a reputation, good or bad, and that helps with the decision making process

- it helps if you buy from a real store, they should know what they're doing and may offer some more tips

- trying to avoid paypal charges with F&F could really backfire on you in an international trade.

- totally agree with the USPS shipping and with the size constraints driving the price from expensive to super expensive
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CalgaryTbone
Posts: 1460
Joined: May 10, 2018

by CalgaryTbone »

UPS is a drag for International shipping. I've also had much better luck with USPS. It's not just instruments - I remember getting a birthday gift (a book - $20 - 35). The fees, particularly paying for a company to walk the item through Customs, came to the same or more than the cost of the gift. The government postal organizations for individual countries usually have people to walk the package through customs, rather than having to hire a Customs Brokerage to do that for them. A shipping quote that looks to be the same or cheaper is actually often much more expensive.

Jim Scott
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Macbone1
Posts: 501
Joined: Oct 01, 2019

by Macbone1 »

I stopped trading horns internationally because of shipping damage that seems unavoidable. After 3 tries (England and Italy) l was disgusted at the high repair bills for both me and the recipient once the horns shipped. All were packed very carefully and all except one was in a hard case. Good luck.
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hyperbolica
Posts: 3990
Joined: Mar 23, 2018

by hyperbolica »

I'm a book author, and once I donated a couple boxes of signed books to a good cause. Shipping - just across the border to Ontario Canada - cost me more than it would have cost to just buy the books for them from Amazon Canada.
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Macbone1
Posts: 501
Joined: Oct 01, 2019

by Macbone1 »

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brassmedic
Posts: 1447
Joined: Dec 14, 2018

by brassmedic »

[quote="Macbone1"]I stopped trading horns internationally because of shipping damage that seems unavoidable. After 3 tries (England and Italy) l was disgusted at the high repair bills for both me and the recipient once the horns shipped. All were packed very carefully and all except one was in a hard case. Good luck.[/quote]
Damage is usually because of the hard case. Unless you do an extraordinary job of getting packing material inside the case to the point that the horn can't move at all (and most cases aren't really designed to do this), there's a good chance the horn can be damaged. It's inevitable that the package is going to bounce around in transit, and every time it does, a horn that's loose in the case (even if it only moves an inch) is going to slam against the inside walls of the case. I've seen it dozens of times. People think "it's in a hard case so it's protected", but you open the case, which is perfectly intact, and the bell is crushed in a manner similar to being dropped on the floor.
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Posaunus
Posts: 5018
Joined: Mar 23, 2018

by Posaunus »

[quote="brassmedic"]People think "it's in a hard case so it's protected", but you open the case, which is perfectly intact, and the bell is crushed in a manner similar to being dropped on the floor.[/quote]

You are SO right, Brad. Had this happen to me when i innocently shipped a trombone that I thought I had packed securely. Intact case; crumpled bell. Just try to get USPS to honor their "insurance!" :horror:
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Macbone1
Posts: 501
Joined: Oct 01, 2019

by Macbone1 »

I had packed into all the air spaces in the case l thought, still there was damage. Maybe not the best job.

I have received just as bad or worse, too.
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imsevimse
Posts: 1765
Joined: Apr 29, 2018

by imsevimse »

I've bought my horns from ebay (about 40 buys) and a couple if times a horn has indeed been damaged in shipping. It has been because of a loose mouthpiece in the box or a horn that bounces around because of too little packing inside the box. Unusual, because most arrive as expected. I have never sent anything back because I have been able to mend horns myself.

/Tom
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DougHulme
Posts: 558
Joined: Apr 27, 2018

by DougHulme »

I have shipped or had shipped perhaps 30 trombones from the US to the UK, almost all by USPS over the years. Only once did I have a problem with a crushed bell. That trombone was packed well and was sold by Quinn The Eskimo and he didnt argue the toss, he refunded my money and didnt ask for the horn back, the refund paid fopr the repair - a gentleman! Whilst most of what Brad says is absolutely true I have to say that packing a trombone absolutely rigid in a hard case might not protect it in a bell end drop. The idea of packaging the trombone in the hard case is to prevent gentle movement but the packaging needs to have some 'give' in it so that it acts like a shock absorber should the dreaded drop occur. Polystyrene cone up the bell usually does the trick by transferring the energy further up the bell where it cant crease so easily. The very best idea is to pack it well in the hard case then put the hard case in a box with plenty of shock absorbing chips or bubble wrap. The only problem is size when shipping... Doug
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brassmedic
Posts: 1447
Joined: Dec 14, 2018

by brassmedic »

[quote="Posaunus"]<QUOTE author="brassmedic" post_id="159465" time="1633645914" user_id="4102">
People think "it's in a hard case so it's protected", but you open the case, which is perfectly intact, and the bell is crushed in a manner similar to being dropped on the floor.[/quote]
I don't bother with the insurance because I've been told it's not worth it.

You are SO right, Brad. Had this happen to me when i innocently shipped a trombone that I thought I had packed securely. Intact case; crumpled bell. Just try to get USPS to honor their "insurance!" :horror:
</QUOTE>
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brassmedic
Posts: 1447
Joined: Dec 14, 2018

by brassmedic »

Wow. Super quote post fail there, but hopefully you get the idea.
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SwissTbone
Posts: 1138
Joined: Mar 23, 2018

by SwissTbone »

I try to ship trombones without cases whenever possible. It's just a lot easier to pack them up safely without the case.

The box also is much lighter...
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CalgaryTbone
Posts: 1460
Joined: May 10, 2018

by CalgaryTbone »

I put this in another thread on this topic, but worth adding it again. Ilan Morgenstern has a good video on YouTube about packing a horn without a case (which he also endorses). I used his method, which includes adding a cardboard tube (for pouring concrete into to make footings for decks, etc.) cut to size. The cardboard tube does not add much in weight, but adds extra strength and rigidity to the cardboard box. Lots of styrofoam shipping peanuts and bubble wrap. I also put a piece of cardboard between the slide and bell section (with tons of "peanuts" on either side, to make sure that they couldn't shift positions and bang against one another. The horn was very secure and couldn't move in the box, but it was held in place by styrofoam and bubble wrap - no hard surfaces to bang into the horn. It made the round trip for some repairs with no issues. I found a tube that worked well with the "lamp box" from UHaul - my usual go-to box for shipping a trombone. I recently shipped a horn for consignment sale in the case - very well packed. It arrived with a small bell crease. Ironically, I had just had a crease removed before shipping it. Live and learn!

Jim Scott
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afugate
Posts: 671
Joined: Mar 23, 2018

by afugate »

Maestro Morgenstern's video.

<YOUTUBE id="A3hhtbKtQVo">[media]https://www.youtube.com/watch?v=A3hhtbKtQVo</YOUTUBE>

Bonus points to the good maestro for the use of Yakety Sax and the narration. :lol:

--Andy in OKC
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Posaunus
Posts: 5018
Joined: Mar 23, 2018

by Posaunus »

[quote="afugate"]Maestro Morgenstern's video.[/quote]

Extraordinary! :good:
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comebackplayer
Posts: 37
Joined: Nov 01, 2021

by comebackplayer »

I think ebay global shipping is probably the best bet from the US, but maybe I am wrong. One thing I love about living in a city is that I can often buy second hand horns in person on the cheap.
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LeTromboniste
Posts: 1634
Joined: Apr 11, 2018

by LeTromboniste »

[quote="comebackplayer"]I think ebay global shipping is probably the best bet from the US, but maybe I am wrong. One thing I love about living in a city is that I can often buy second hand horns in person on the cheap.[/quote]

Definitely don't use eBay global shipping as a seller. For the buyer you usually don't have a choice if that's what the seller is using.

The program was started by eBay to make it easier for sellers to ship abroad, hoping to increase international sales by having sellers who used to only ship domestically now accept international orders. The drawback for buyers is that it's much more expensive than if the seller just shipped it directly to the buyer instead. Sellers don't necessarily realise that, so many who already shipped internationally now do it through that program. End result for buyers is they have somewhat increased offer of products, but the price of shipping went up a lot. It's especially bad for low-value items, where shipping is now often more expensive than the price of the items.
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Chatname
Posts: 233
Joined: Oct 19, 2019

by Chatname »

[quote="hyperbolica"]I'm a book author, and once I donated a couple boxes of signed books to a good cause. Shipping - just across the border to Ontario Canada - cost me more than it would have cost to just buy the books for them from Amazon Canada.[/quote]

I’m a book reader. I’m curious: which books did you write, if you don’t mind telling?
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comebackplayer
Posts: 37
Joined: Nov 01, 2021

by comebackplayer »

[quote="LeTromboniste"]<QUOTE author="comebackplayer" post_id="163598" time="1637745596" user_id="13540">
I think ebay global shipping is probably the best bet from the US, but maybe I am wrong. One thing I love about living in a city is that I can often buy second hand horns in person on the cheap.[/quote]

Definitely don't use eBay global shipping as a seller. For the buyer you usually don't have a choice if that's what the seller is using.

The program was started by eBay to make it easier for sellers to ship abroad, hoping to increase international sales by having sellers who used to only ship domestically now accept international orders. The drawback for buyers is that it's much more expensive than if the seller just shipped it directly to the buyer instead. Sellers don't necessarily realise that, so many who already shipped internationally now do it through that program. End result for buyers is they have somewhat increased offer of products, but the price of shipping went up a lot. It's especially bad for low-value items, where shipping is now often more expensive than the price of the items.
</QUOTE>

I haven't bought musical instruments, but living in Asia UPS/USPS often charger like $50 for a pretty small package, but ebay international shipping seems to be cheaper. (For me this is also true with Amazon--I bought a mute recently that was shipped free with a $60+ purchase, but would probably have been $30 to ship internationally.) The absolute cheapest for me is usually a freight forwarder ($5/pound), but for a trombone that would get expensive fast. It does seem like shipping from the US is more expensive than from other places.
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hyperbolica
Posts: 3990
Joined: Mar 23, 2018

by hyperbolica »

[quote="Chatname"]

I’m a book reader. I’m curious: which books did you write, if you don’t mind telling?[/quote]

I've written a series of technical "Bible" books on CAD software for the publisher JWiley.
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SwissTbone
Posts: 1138
Joined: Mar 23, 2018

by SwissTbone »

[quote="comebackplayer"]It does seem like shipping from the US is more expensive than from other places.[/quote]

Definitely! I can ship trombones around the world for far less than 100$ from Switzerland. But I get crazy quotes for shipping to me from the US.

But it's still possible to ship trombones at a good price from the US. Use relatively small boxes, reduce weight (no case) and use USPS. I think USPS is the cheapest option.
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DougHulme
Posts: 558
Joined: Apr 27, 2018

by DougHulme »

Definitely don't use eBay global shipping as a seller. For the buyer you usually don't have a choice if that's what the seller is using.


I second Maximillians post. Its always more expensive to pay for shipping from the US to the UK using ebay. Not just the shipping charge its what they decide is a customs or import duty charge, this is always way more than would be charged if you waited for the UK border officials, if you use USPS there are times when you dont get charged any import duties at all.

If you think the US shipping charges are expensive put about another 20% on it and you get UK shipping prices. If I were to get a trombone from the States using USPS and I didnt even open the package just shipped it straight back to the sender the price in £ would be the same number in $ thats a lot more money to send it back than to recieve it, even using the same carriers.

Doug