Can't log in using Firefox

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greenbean
Posts: 1958
Joined: Mar 23, 2018

by greenbean »

Strange. I enter username/password and it just returns me to the homepage (and not logged in). Chrome and Safari are fine.
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norbie2018
Posts: 1051
Joined: Apr 05, 2018

by norbie2018 »

The exact same thing was happening on my android phone using chrome, but it eventually resolved itself.
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Burgerbob
Posts: 6327
Joined: Apr 23, 2018

by Burgerbob »

Can't log in on chrome on my computer. Still signed in on my phone.
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Bonearzt
Posts: 833
Joined: Mar 22, 2018

by Bonearzt »

Try clearing the cache & cookies
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Matt_K
Posts: 4809
Joined: Mar 21, 2018

by Matt_K »

As Eric mentioned, try resetting your cache on your browser (and possibly your device... I haven't touched an iOS device in awhile so I dont' recall if they have a separate area for that since all of the browsers are technically Safari with a different theme under the hood - not literally, that's extremely simplistic but not totally incorrect ether). At any rate, once you've done that, explicitly go to:

https://trombonechat.com

If that doesn't work, can you let me know your browser and OS version --- I'll try to do some troubleshooting. My wife has an iOS device (I really tried to talk her out of it!) so I can see if I can reproduce the problem on that if not.

-Matt
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greenbean
Posts: 1958
Joined: Mar 23, 2018

by greenbean »

I am using a MacBook Pro and, yes, it seemed to be some kind of cache problem. I restarted the browser and that solved the problem. Thanks for the ideas!
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Matt_K
Posts: 4809
Joined: Mar 21, 2018

by Matt_K »

Phew! One down!