So I recently purchased a Protec Pro Pac hard case to use as an alternative to my rapidly aging Reuinion Blues case. I love everything about the case, EXCEPT - the damn straps. Pro-tec decided they'd rather try and squeeze a little more out of their customers by having the backpack straps come as a separate purchase. Fine, whatever, that's their right as a business. However the design of the clasp where the backpack straps meet towards the bell end of the case is shoddy! The damn thing pops off constantly while I'm carrying it if it gets bumped the wrong way - and sometimes if the case is sitting for a while it might come undone for the same reason, but you don't always notice right way, not until you're slinging the damn thing over your shoulder and then all of a sudden the horn comes tumbling down. I take public transit a lot, and often carry lots of other stuff with me to teach or to gigs, so it happens more than if I was just carrying the horn alone.

I'm pissed, because everything else about the case is great, but this one feature makes me aggravated enough to never want to buy another piece of Pro-tec equipment again. I would have rather paid an extra 30, 40, 50 bucks to have the backpack straps included.

Has anyone else had this problem?

Additionally, I wanted to just buy a different set of straps. Does anyone have any recommendations? I would honestly just love to get a set of straps that come with Eastman cases, but I don't see anywhere that sells them alone.

Open to any and all suggestions here.

Yes, I also have the same problem with those straps.

I am also looking for a solution.

I had the same problem with mine. But I solved it with tying a cable tie as in the picture.

<GOOGLEDRIVE id="1EtnjDDs1cdwRkb8rtFp426A9BCUGUt5V"><LINK_TEXT text="https://drive.google.com/file/d/1EtnjDD ... sp=sharing">https://drive.google.com/file/d/1EtnjDDs1cdwRkb8rtFp426A9BCUGUt5V/view?usp=sharing</LINK_TEXT></GOOGLEDRIVE>

Edit Matt K: Fixed url tags.

[quote="Edmundism"]I had the same problem with mine. But I solved it with tying a cable tie as in the picture.

[url]<LINK_TEXT text="https://drive.google.com/open?id=1EtnjD ... A9BCUGUt5V">https://drive.google.com/open?id=1EtnjDDs1cdwRkb8rtFp426A9BCUGUt5V</LINK_TEXT>

Edit Matt K: Fixed url tags.[/quote]

Looks like your folder is off-limits to the public. You can either change the permissions in Google Drive or if the fiels aren't too large, upload them here.

Apologies, didn't realize that. First post here. Thanks for pointing out though!

I enabled sharing for the picture already. Hopefully it works!

Works now! :good:

If you ever need to test, the easiest way is to go into "incognito" mode on your browser, since you wouldn't be logged into Google yet.

That's really, really sad :(

I wondered why folks complained about the harness detaching. The picture makes it crystal clear: ProTec changed the capture clasp! My older one has two "fingers" on each side, instead of just one.

Now I understand why mine have never come off, yet for others like the OP it's a common occurance.

Kudos on the creative zip tie!

Zip ties are basically the best.

[quote="Matt K"]Zip ties are basically the best.[/quote]

New age duct tape!

[quote="Edmundism"]I had the same problem with mine. But I solved it with tying a cable tie as in the picture.

<GOOGLEDRIVE id="1EtnjDDs1cdwRkb8rtFp426A9BCUGUt5V"><LINK_TEXT text="https://drive.google.com/file/d/1EtnjDD ... sp=sharing">https://drive.google.com/file/d/1EtnjDDs1cdwRkb8rtFp426A9BCUGUt5V/view?usp=sharing</LINK_TEXT></GOOGLEDRIVE>

Edit Matt K: Fixed url tags.[/quote]

Thanks for this! I just did this to my case.

Yep, same thing happened to mine, and now I no longer use it, I've now been using the shoulder strap.

Having seen this little hack fix, I might give it another go.